Exactly this kind of actions i wanted to see from you bob, when you got promoted to owner! I think everyone needs to earn his respect and imo this post if anything shows you got balls to that job!

We always get criticized by members

Criticizing is great. In fact I think every member/player/visitor on our server or even near or community should think clear and objective about the clan and it's environment. But the problem is; you're pointing at the fact that many are blaming the management for mistakes or unfinished work, but do not contribute with a proper solution. Thus, criticizing is a good opportunity for growth as long as you come up with a solution.

You shouldn't blame the management. You'd help them arrange a greater server, a greater forum, and a greater IA. Together we've to manage our community, and together we'll play. 
The staff shouldn't be the ones correcting every single members, because the members should be able to solve it without them. As a family you're able to solve a fight with your younger brother without interference of your mom and dad. Your other brothers will help you aswell, and together you'll solve those small issues. 

(This paragraph isn't quite important to the mainstream reader; you'd skip this paragraph)
Looking critical and judiciary at everybody and everything is one of the most important things to do. In any situation you'd be aware of inaccuracies or faults. Don't believe anything anyone tells you. Even my message at the moment. Think of it. Is this guy really making sense, or is he just writing philosophical bullshit. As I pointed out; be aware. Even during a quarrel between your best friend and a random person. I know it seems hard, but why does it always appeal that your friend is right and the other guy is wrong. You just heard one side of the story. Obviously they are contradictory, but which one is true. Nevertheless you'd be conscious about the existance of two sides of a tale. Or even a third sidee of an eyewitness who was around. One of the greatest biases around is the fact that you're already looking from one specific view. For example; you assume that when a married wife gets stoned (not like smoking weed), because she was raped and therefore cheated on her husband, is wrong. Why do you even assume that's wrong, well that's a part of your view. Or more clearified, it's your culture. The fact that we don't punish our wives in the same situation drives those other husbands crazy. Why? That's because they have another way of thinking about some subjects. Anyway. You'd even be critical about your best friends and yourself. And I question if that's even possible. But you'd at least try. 

So when you're posting any critics about others. Just stop and think for a while. What would I do in that same position, or what should I have done better. Then add an suggestion which contributes to the improvement of our beloved community. Because that's the goal and we'll reach it faster if we help eachother!

Then in again, this is a game and this is never going to happen! But it's a great text though

THat's too long for a lazy PEACE